Shipping & Returns

 

Shipping costs


FRANCE

The shipping costs for delivery in France (excluding Corsica), are 9.95 €.

They are offered from a purchase of 200 € TTC (all taxes included).

Customer is notified of his delivery the day before by sms (mandatory mobile phone number when sending). In case of absence during the first presentation at the address, its delivery will be made to a relay (maximum 6 kilometers of its address). And the customer is informed of the location of the relay parcel by sms.

Customer will have 8 days to pick up his parcel.

After 8 days, the shipment will be returned to the shipper, paid by the customer.

For small quantities (from 1 to 6 bottles), Customer can reduce this cost to 7.95 €, by choosing to be delivered in a local shop with Colissimo.

OTHER COUNTRIES

Colissimo is carrier for foreign countries : parcels are delivered between 5 and 8 open days in UE.

Shipping Costs increase with bottles quantities and are directly calculated during you wine selection.

They started to 18,90 € for countries near France (Belgium, Germany, Italy,...)

Returns

Returns must be validated by our sales department : Customer have to contact defivin by E-mail at contact@defivin.com before any return.

Be sure that we will do all the best to find the good solution for you.

Our postal adress is :

Défi vin

Service retours

12 rue des Bruyères

33450 Saint Loubès

France